Terms & Conditions

  1. The Session Fee is payable at the time of booking and is non-refundable. It is at the discretion of the photographer if the session may be rescheduled pending the circumstances.
  2. If you or your family members are sick or unwell please do not attend and notify us asap.
  3. The session fee covers pre-session consultation, the session time and use of props, outfits, maternity wardrobe and such, quality retouching/editing, viewing/ordering appointment, and preparation of files for printing and digital files for USB.
  4. I understand a session booking is for a maximum of 6 (six) people and any additional persons are $25/pp.
  5. Prices are subject to change without notice and Collections are non-negotiable. Pricing quotes are valid for 7 days and set on payment of Session Fee.
  6. After the portrait session, images will be culled removing those images that don’t meet the high standard of quality of the studio such as unflattering, eyes closed, duplicate and such.  These images will be permanently removed and the remainder will make up the client gallery.
  7. I acknowledge the artistic style of the photographer having seen her portfolio and the studio retains complete control over which images are delivered.  Retouch editing will be within the photographer’s style and editing ability.  Any additional client requested edits will incur fees and if outsourced for extensive photoshop work will be invoiced to the client at $150 per hour.
  8. You will view your images as a slideshow at an ordering/viewing appointment 1-3 weeks following your session where both decision-makers need to attend. You will be asked to order at this time, as additional ordering appointments incur a $100 fee.
  9. For all orders, payment in full is required at the Viewing and Ordering appointment, unless prior arrangement for a lay-by payment plan. Prints & Wall Art products will not be sent to Print Lab until full payment is received.
  10. Where Wall Art Print Credit is included in a Collection – this value is available to use at the Viewing/ordering appointment only, after this time it becomes void.  This credit is only for Wall Art (Canvas, Framed Print, Framed Canvas, Wall Art Collections & Storyboard products) and NOT valid for additional Digitals or Composite Prints (digital background composite) or exchangeable for Cash.
  11. Due to the custom nature of all prints, Wall Art products, albums, print products etc, no changes, adjustments or alternations can be made once your order has been submitted for printing/production and are non-refundable. Also, once digital files have been received by the client any and all requests for refunds or returns will be denied.
  12. NO unedited or Raw files will ever be supplied – only edited images.
  13. You will be notified when your order is complete and ready for collection. Thank you for your patience. Some orders may take up to 3 weeks to be delivered (depending on product and print lab processes).
  14. I acknowledge that if the full or final payment is not made, any and all monies already paid to the Studio will not be refunded.  Any partial payments already due to the Studio are considered forfeit and any claims for refunds will be denied.  Should full or final payment not be made to the Studio within 6 months of the initial order, the order will be cancelled.
  15. Please handle your prints with care. Any damage to a print that has left the studio is the responsibility of the client and there will be a fee to replace it.
  16. All products are guaranteed against fading or discoloration. The professional print lab gives a 35-year workmanship warranty on Wall Art products and a 75-year unconditional warranty on Canvas products. If any issues occur, please notify Kerri and we will organize replacement at no cost to you, excluding shipping charges.
  17. Kerri Goldsmith Photography reserves the right to use any photograph in any form such as, but not limited to, the use in advertising, reproduction, and copyright.
  18. Portraits that have been purchased will be archived indefinitely and stored with the best ability but sometimes unforeseen circumstances may occur with digital technology.
  19. All portrait galleries that are not ordered and paid for may be deleted. Unordered images are removed from archives after 30 days. Re-orders placed more than 60 days after the ordering appointment, require a minimum $250 re-order.
  20. I agree Kerri Goldsmith Photography retains the Copyright in all photographs, reproductions, and original digital images per the Commonwealth of Australia Copyright Act 1968.  The Copyright Act protects photographers by giving them the exclusive right to reproduce your photographs as the artist and creator of your portraits.  Please understand, the photographer wishes to maintain complete control over the print quality, finishes, and presentation of the images and any reproduction outside of the studio may lower the quality of the image and scar our reputation for providing superior portraits.
  21. I understand I will receive a Print Release and I will be able to reproduce the images and make an unlimited number of prints. The print release grants rights for personal use only and is non-transferable. These rights may not be assigned to any other party.  No post-production editing is allowed. This permission applies worldwide.  By using any of these images you are agreeing to the above terms.  This limited release does not permit printing or publication for commercial, editorial, competition, financial gain, or any other purposes without the express written permission of KGP.
  22. Sometimes unforeseen circumstances occur with digital technology, as such, there is no guarantee of delivery of edited portraits. All monies paid in advance will be refunded if this occurs.

 

By signing a contract with Kerri Goldsmith Photography you agree to these terms.

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